Support specialists assisting CAC customers

Support centre

Frequently asked questions

Step-by-step help for logging in, reserving names, filing registrations, and resolving payments on the AI-powered Company Registration Portal (iCRP).

Highlights

  • Instant AI approvals

    Most business name reservations and registrations finalize immediately after payment.

  • Step-by-step guidance

    Follow structured instructions for login, 2FA, filings, and payment resolutions.

  • Need a human?

    Escalate to CAC representatives by phone or email when you need hands-on support.

Still stuck? Contact support

Account access & login

Authentication, first-time setup, forgotten passwords, and account privileges.

Copy link

Name reservation & availability

Instant AI approvals, consent requests, and availability status updates.

Copy link

Business registration & filings

Submitting business name registrations and understanding prerequisites.

Copy link

Payments & availability

Accepted payment channels, offline payments, and using the portal from abroad.

Copy link

General guidance

Working with accredited agents and locating CAC resources.

Copy link

Need tailored assistance?

Accredited agents and CAC support specialists are available to guide you through complex filings, consent requests, and post-incorporation updates.